FAQs

How do I check the status of my order?

A: Upon placing your order, please between 1 to 5 business days to have your order processed. Our fulfilment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email with your own personal tracking number. if you can not find your tracking number please contact us at contact@legendrunner.com and we will have it sent to you. If you do not receive any updates on your order, please contact us immediately and we will do all we can to investigate.

How Long Doses delivery takes?

Shipping & Delivery Times are very important. We have a big quality check standard which sometimes creates longer processing and handling times.

Estimated delivery time to all United Kingdom are between 7 -15 business days, depending on the product, season and demand.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at contact@legendrunner.com

I ordered multiple items. Why did I only receive one?

Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!

Do you ship internationally?

A: Yes! Legendrunner successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

Is my personal information secure on your website?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be completely erased from our system.

Does Legendrunner provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we’ll get it addressed!

How can I get in contact with you?

A: We handle customer service through Facebook Messenger and email. Visit our Facebook Page to open up a chat with us on Facebook messenger, or send us an email at contact@legendrunner.com with any questions or concerns that you may have.

Do you offer refunds if I don’t like the product?

Please Visit our refund policy page for complete details.

If you have any additional questions that have not been addressed in our FAQ, please contact us at contact@legendrunner.com and we will get back to you as soon as possible!