Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
- HOW LONG WILL MY ORDER TAKE TO DISPATCH?
We just need no longer than 1 to 5 business days to deal with your order.
Please contact us firstly (email@example.com) for more details.
- HOW LONG WILL MY ORDER TAKE TO SHIP?
For Standard Free Shipping, it takes 7~15 business days to arrive after being dispatched.
For Priority Shipping, it takes 5~9 business days to arrive after being dispatched.
During rush days, please estimate extra 5 business days more than usual.
- CAN I TRACK MY ORDER?
5 working days after your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.
- CAN I CHANGE MY ADDRESS?
Please contact us (firstname.lastname@example.org) before your item has been dispatched.
- Customs & Duties
*In most cases, packages shipped to the US & Canada don’t require any additional fees.
All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can’t hold responsibility for that and the recipient is responsible for all customs, clearing, and other fees required to ship internationally.
For further assistance please email our customer service department at email@example.com.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org. or by mail using the details provided below: